CUSTOMER COMMENTS

Add unlimited comments to any account with a history of 6 years.
With our security be able to track which user entered the comments.

Automatically Time and Date Stamps each comment.

Be able to track any problems or issues from start to finish, as well as seamlessly enter an order after the issue is reported.   Also, set up a follow up date for better customer service.

Allow for all issues to be tracked on an account by account basis.

Have multiple issue types.

Ability to print out the entire communication history for new Sales Reps or Managers.
Highlight notes, export to Word Processor for inclusions into memos or letters for print or e-mail.